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FAQ

Returns & Exchanges

Due to the nature of our products, we cannot offer returns or exchanges.

Please get in touch with us if you have any problems or issues and we will be happy to work with you!

We advise all of our customers to send us a message before purchasing if they have any questions or concerns.

What can I use your artwork for?
  • You may use my artwork for printed products
  • You may use for digital products as long as the graphic is NOT the main element of the overall design.
  • Use within products under 500 sales.
  • Logo design requires a no credit required license.
What can I not use your artwork for?
  • You may not share, distribute original or files.
  • You may not sell as clip art or part of a clip art set in any way.
  • You can not claim artwork as your own.
Do I need to leave credit?

Yes. You need to credit Ink & Dot if you do not have a ‘no credit license’.

You will need one license per set. You can purchase a license any time after purchasing my clipart or digital paper.

You may use our clip art commercially under the condition that you must provide a clickable credit link back to our Etsy store wherever our product is used.

An example of a clickable credit link is:

Artwork by Ink & Dot © www.etsy.com/shop/inkanddot

How do I purchase digital products?
  • Step One: Add the item to your cart.
  • Step Two: ‘Apply Shop Coupon Code’ if you have any coupons.
  • Step Three: Proceed to Checkout.

Once your purchase has been processed you will receive an email to the email address you registered with Etsy. Files are automatically sent once payment has processed.

Additionally, you can also access the files in your ‘Purchases and Reviews’ section. This can be found in the top right hand corner of your screen under You > Purchases and Reviews.

If you have a coupon code remember to enter it at check out! Discounts cannot be applied after purchase.

Computer requirements

It is your responsibility as a buyer to ensure that you have the ability to open and use the files in our listings.

JPEG/PNG: You will be able to open these in a word processing programs such as Microsoft Word or Libre Office, image manipulation software such as Adobe Photoshop or Adobe Indesign, or use in a digital capacity such as on websites.

AI/EPS (Vector files): If you would like to manipulate vector files, you will require a program such as Adobe Illustrator.

For further information not covered here email us